Ensure a successful outcome with our website rescue 🎯

GTMetrix scores show how fast and well your website runs — a bit like a health check for your site.

When your website is slow, visitors get frustrated and often leave before they even see what you offer. This means fewer enquiries, fewer sales, and wasted marketing efforts.

A good GTMetrix score is important because:

Your site loads quickly and works smoothly on all devices.

You make a strong first impression on potential customers.

You get better results from online advertising like Google Ads and Facebook Ads (slow sites cost more to advertise).

Search engines like Google rank faster websites higher — so a better score can improve your SEO and help you get more free traffic.

In short:
A good GTMetrix score leads to a faster, more trusted website, better rankings on Google, lower advertising costs, and more business.

We will provide an audit of your website before agreeing to rescue your website along with a timescale. A 5-7 day turnaround can be expected for most websites and our team will address everything from speed improvements to security as part of our tune-up of your website.

Yes. Websites with advanced functionality like this require our Kong Care Plan or above. They take more resources for us to manage, test and keep running smoothly. We want to have you on the right plan so we are able to dedicate what’s needed to keep your website secure, fast, and open for business.

Our website care plans are preventative care, so we do our best to prevent anything from happening. However in the event that your website has a major issue, we will be there by it’s side communicating with the web hosting company on your behalf. We do not make guarantees that your website will not be hacked, but we will do everything within our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.

No, because your new website will be hosted in our dedicated web hosting environment, designed for speed and security. 

If you have a website which requires significant work such as redesigns and changing website functionality, we have supplemental development support blocks that you can purchase. Ask us for details.

Absolutely. We are laser-focused on you and your website, so we would be sad to see you go but we know that financial needs weigh on many decisions and don’t want to lock anyone in. All that we ask is that you stay with us for a minimum of 1-year due to the upfront work involved in a website rescue. After that, you can request a cancellation via email anytime and we will let you know what plugin licenses you will need to purchase if you want to move your website hosting. Once transferred, we will immediately stop the next payment.

If you have more than one website and you are on the Kong Care Plan or higher, you can add an additional website to your Website Care Plan for £75/month and share that plan’s benefits between your sites. This option is not available on Chimp, Silverback or legacy care plans.

Our Kong plan features unlimited done-for-you website tasks.  A 'website task' is anything that takes us around 30 minutes or less to complete. If a task request will take longer than 30 minutes to complete, we will let you know in advance.

We trust our clients to be reasonable with their requests. If the volume of requests is starting to stretch our friendship, we will let you know.

A comprehensive reporting dashboard that gives you a clear overview of all your digital marketing activities performance such as website analytics, SEO, Google Local, pay-per-click advertising, email marketing, e-commerce, search rankings, your social media reach and followers, competition monitoring and much more.  

Business Engine is the CRM of choice for small and medium-sized businesses that need sales and marketing tools to grow their business without the high ticket price. Kong plan comes with Business Engine's Ignition Boost plan.